Legal
Privacy Policy
Last updated: March 1, 2026
Overview
Paradox Adventure Concierge ("Paradox," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and your rights with respect to that information.
By using our website or booking an experience through us, you agree to the practices described in this policy. If you have questions, contact us at privacy@paradoxmoab.com.
What We Collect
When you create a booking, use our concierge service, or subscribe to our journal, we may collect:
- —Full name and email address
- —Phone number (optional)
- —Payment information (processed securely by Stripe — we never store card numbers)
- —Booking history and preferences
- —Communication history with our team
- —Device and usage data (IP address, browser type, pages visited)
How We Use Your Information
We use the information we collect to:
- —Process and fulfill your bookings
- —Communicate about your upcoming experiences
- —Send the Paradox Journal (if subscribed)
- —Improve our website and services
- —Comply with legal obligations
- —Prevent fraud and ensure security
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Your Rights
You have the right to access, correct, or delete your personal information at any time. To exercise these rights, contact us at privacy@paradoxmoab.com. We'll respond within 30 days.
You may also unsubscribe from our journal at any time using the link in any email, or by contacting us directly.
Data Security
We use industry-standard security measures including HTTPS encryption, secure database storage, and limited staff access to protect your information. Payment data is handled exclusively by Stripe and is never stored on our servers.
Contact
Questions about this policy? Contact our privacy officer at privacy@paradoxmoab.com, or write to us at Paradox Adventure Concierge, 281 N Main St, Moab, UT 84532.